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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Webster

March 4, 2026

5  out of  5
rating by Stephanie Webster
"Daphne was very helpful! Russ is always available when we need to reach him and his office is more than accommodating."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joe Dennison

February 27, 2026

5  out of  5
rating by Joe Dennison
"Very pleased with our experience with State Farm and also Russ Ramsey."
We responded:
"Thank you so much for the 5-stars, Joe! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Richard Herndon

February 14, 2026

5  out of  5
rating by Richard Herndon
"My wife and I have held insurance with Russ and his team every since he opened his office in Springfield. We have had several claims over 40+ years, and they were always handled professionally, quickly, and courteously. Russ has advised us and after my wife's passing, me, about recommended levels of coverage that met our needs. He and his staff are very nice to work with and I am completely satisfied with Russ and State Farm."
We responded:
"Wow, thank you for the 5-star review, Richard! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jocelyn Goforth

February 11, 2026

5  out of  5
rating by Jocelyn Goforth
"I met Brayden at a wedding expo and let him know I needed car/renters insurance. He contacted me in a timely manner. He sent me several quotes that fit my needs. There were no harassing calls or pressure. He was kind and informative which was why I chose to go forward with my policy through this office. 10/10 recommend!! Thank You Brayden"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Russ Ramsey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
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Shawn Langley

February 2, 2026

5  out of  5
rating by Shawn Langley
"Russ and his co-workers have consistently exceeded all my expectations. I highly recommend Russ and his team."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Russ Ramsey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
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Brandy Loftus

January 30, 2026

5  out of  5
rating by Brandy Loftus
"Russ & his staff are very professional and timely. I had a question about my Life & Personal articles policy. He called me within minutes. Everything I asked of him was answered & completed with in 10 minutes. Highly recommend Russ & his team!"
We responded:
"We are grateful for your 5-star review, Brandy! Thanks for taking a moment to share your positive rating of State Farm Agent Russ Ramsey’s Team here in Springfield . "
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Ray Nierstheimer

January 29, 2026

5  out of  5
rating by Ray Nierstheimer
"Russ is an old school insurance kind of agent. In other word, he returns phone calls, he works with his customers to provide great service as well as advice. I trust him and his team and in today's world that says a lot. Like a good neighbor ... Russ is there!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Russ Ramsey’s Team. "
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Carolyn Austin

January 28, 2026

5  out of  5
rating by Carolyn Austin
"I have been a customer for many years and have always been very happy with Russ and his staff!"
We responded:
"Thanks Carolyn!"
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Brandon Walker

January 27, 2026

5  out of  5
rating by Brandon Walker
"Great insurance agency. Easy to work with. Great rates!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Russ Ramsey’s Team. Thank you so much for the 5-stars, Brandon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Russ Ramsey’s Team anytime. "
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Robert Juranek

January 21, 2026

5  out of  5
rating by Robert Juranek
"Very helpful and knowledgeable."
We responded:
"We appreciate your review, Robert. We are so happy that you had such a wonderful experience with State Farm Agent Russ Ramsey’s Team here in Springfield ! "
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Nicholas Standefer

January 15, 2026

5  out of  5
rating by Nicholas Standefer
"Russ, and his team are wonderful. Responsive, understanding and professional. They took the time to explain the process and answer all my questions. Highly recommended."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. "
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Sherry L. Gray

January 12, 2026

5  out of  5
rating by Sherry L. Gray
"Daphne Anderson is awesome. I had billing ISSUES, which Daphne researched. She was able to what caused the issues, and better yet was able to explain it to me. Thanks, Daphne!"
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Traci Frields

January 12, 2026

5  out of  5
rating by Traci Frields
"Russ and his team are outstanding !"
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Jake S

January 9, 2026

5  out of  5
rating by Jake S
"Staff was super helpful getting my claim processed and closed."
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Nicci Gowin

January 9, 2026

5  out of  5
rating by Nicci Gowin
"The Russ Ramsey State Farm team is outstanding! They’re always responsive, patient, and helpful with every need—from answering questions to setting up new policies. They explain everything clearly and make the process stress-free. I couldn’t ask for better service—highly recommend!"
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Tara Cormier

January 8, 2026

5  out of  5
rating by Tara Cormier
"From day one, this team has been professional, responsive, and genuinely committed to helping clients feel confident about their financial future. They take the time to understand individual needs and offer thoughtful, personalized solutions rather than a one‑size‑fits‑all approach. What stands out most is their transparency and willingness to educate. Whether it’s explaining insurance options, planning for retirement, or discussing long‑term financial strategies, they make complex topics easy to understand. Their advisors are warm, patient, and clearly invested in their clients’ success. Thank you to Russ and Mike Hudson!"
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Monica Schmidt

January 8, 2026

5  out of  5
rating by Monica Schmidt
"Russ and his team are always very friendly and helpful. Brayden was great to work with when it was time for renewal. The team is always quick to respond to questions and concerns."
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Phillik24

January 7, 2026

5  out of  5
rating by Phillik24
"Brayden Curtis went above and beyond. Fantastic communication and follow up. I reached out for an auto insurance quote for a new vehicle and he provided everything I asked for promptly. The quote came in much less expensive than my current provider for the exact same coverage. Outstanding experience, seamless transaction and very accommodating. I will be looking at other State Farm products in the not so distant future to transition to this agency. I am very happy I found them online."
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Trevor Sugma

January 7, 2026

5  out of  5
rating by Trevor Sugma
"Great customer service"
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Daniel Kincaid

January 6, 2026

5  out of  5
rating by Daniel Kincaid
"Friendly staff that are kind and responsive. Would recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Russ Ramsey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
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dave harmon

January 6, 2026

5  out of  5
rating by dave harmon
"Very helpful and friendly!"
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Kyle Harvey

January 6, 2026

5  out of  5
rating by Kyle Harvey
"Mike was helpful and very knowledgeable. Would definitely recommend!"
We responded:
"Kyle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Russ Ramsey’s Team—we are always here to help!"
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Randy Spindel

January 6, 2026

5  out of  5
rating by Randy Spindel
"Friendly staff that are kind and responsive. Would recommend."
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Eric Anderson

January 6, 2026

5  out of  5
rating by Eric Anderson
"Daphne is always helpful and looks into saving me money when possible. She is always a pleasure to speak with. I highly recommend her and the Russ Ramsey team."
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Shelly Conner

December 23, 2025

5  out of  5
rating by Shelly Conner
"Russ and his team are always responsive and helpful. They also work with us to save money by reviewing our policies with us frequently. Highly recommend."