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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cooper 217

March 13, 2025

5  out of  5
rating by Cooper 217
"Exceptional customer service! I highly recommend this insurance agency. They are a pleasure to do business with."
We responded:
"Thank you for the kind words. We always pride ourselves on the exceptional customer service we provide! "
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Kelly Galanos

March 7, 2025

5  out of  5
rating by Kelly Galanos
"We had a wonderful experience! Everyone was very kind and Bradyn was very helpful in helping us get set up with auto and home insurance! Wish we would have reached out to them sooner!"
We responded:
"I appreciate the kind words about our office! Exceptional service during the purchasing process is what we take a lot of pride in! If you ever need us for anything I am sure you will find that our service after the sale will be outstanding as well!! "
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Blankita Chavez

March 3, 2025

5  out of  5
rating by Blankita Chavez
"I have been with State Farm over 20 years. I moved to Springfield in 2022 and switched insurance agents. My experience with my last agent had me looking at other insurance companies, ready to leave State Farm. I contacted the office of Russ Ramsey and realized I made the BEST DECISION! The staff working with Russ Ramsey are amazing! The support, customer service and quick response time to any question or concern reassure I chose the best State Farm agent! If you are looking for affordable coverage with an agent that will go the extra mile , I highly recommend Russ Ramsey!"
We responded:
"Thank you so much for the compliments! Call us anytime if you have any questions. "
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Nick Huet

February 17, 2025

5  out of  5
rating by Nick Huet
"Spoke with Brayden to get a quote , very quick reply and handled in minutes. Incredibly knowledgeable and professional. Looking forward to having an agent and not a robot! Great experience"
We responded:
"Nick, We appreciate your kind words! Please call us anytime with questions. "
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Deanna King

February 3, 2025

5  out of  5
rating by Deanna King
"Brayden do everything"
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Karen Teague

January 28, 2025

5  out of  5
rating by Karen Teague
"Russ has been an excellent agent for many years. He and his team Always have time to sit down and explain all coverages . Totally happy with his office!"
We responded:
"Karen, Thank you for the kind words!! "
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Peggy Chamness

January 24, 2025

5  out of  5
rating by Peggy Chamness
"So happy we are using State Farm! Russ and ALL of his staff were personable, knowledgeable and interested in our needs. Russ took time listening to our situation and explained our options in a way we understood. We saved a lot of money switching to State Farm for home and auto. Cindy, Brayden and Mike are knowledgeable and easy to communicate with and online site works well, too. Thanks, State Farm"
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C Coontz

January 23, 2025

5  out of  5
rating by C Coontz
"Had a great visit with, well, everyone in the office! They take time to explain your coverage, give you options AND show you ways to save money. I highly recommend these guys. If you are in the market for insurance, give them a call and make an appointment."
We responded:
"Thank you!"
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Pamala Harden

January 22, 2025

5  out of  5
rating by Pamala Harden
"I had an appointment today Russ was with another customer Brayden assisted me. He was very helpful and explained everything to my understanding. He answered all my questions and even helped me get signed up for some life insurance. Thank you for all your help"
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Kenzie Curtis

September 27, 2024

5  out of  5
rating by Kenzie Curtis
"Had an amazing experience with Brayden Curtis! He was so helpful and had a very friendly and warm presence that really made it feel like family. Thanks Brayden!"
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Jori Fleck

September 27, 2024

5  out of  5
rating by Jori Fleck
"Very reliable! Everyone in the office is so kind and helpful!"
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Katie Norris

September 24, 2024

5  out of  5
rating by Katie Norris
"I had a fantastic experience with my State Farm agent, who was incredibly knowledgeable and responsive. They took the time to explain my options clearly and helped me find the best coverage for my needs. I highly recommend their services for anyone looking for reliable insurance support."
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Bethany Snisky

September 19, 2024

5  out of  5
rating by Bethany Snisky
"A HUGE Thank You to Mike H.! I switched from USAA’s car insurance & rental insurance (for years I’ve never been able to find a better price) until State Farm got me an awesome Auto quote along with better Renters Insurance coverage too. The app is really easy to use as well!"
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olivia riffle

February 21, 2024

5  out of  5
rating by olivia riffle
"Russ Ramsey and staff are number one! They are always there and always available when you have questions. We wouldn't go anywhere else!! They rock!!"
We responded:
"Thank you for the kinds words! We're happy to have your insurance with our office."
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Lisa Kidd

December 29, 2023

5  out of  5
rating by Lisa Kidd
"Great agent! Highly recommend!"
We responded:
"Thank you Lisa! "
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Jason Dozier

October 1, 2023

5  out of  5
rating by Jason Dozier
"Paige is always great to deal with. Her customer service is outstanding. She sets reminders and calls back when she says she will. An outstanding addition to the Russ Ramsey office."
We responded:
"We appreciate your business with us Jason, thank you for trusting us with your insurance needs!"
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Tim Welch

June 7, 2023

5  out of  5
rating by Tim Welch
"Have always had great service from Russ and his team. After a recent hail storm, they called to check in twice and reached out via text to off help. Can’t ask for much more than that! Thanks for all you do!"
We responded:
"We appreciate your business with our office, Tim!"
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Nick Siciliano

October 17, 2022

5  out of  5
rating by Nick Siciliano
"Just moved insurances to Russ and his team and they handled everything perfectly and got me the best deals they could. I highly recommend them!"
We responded:
"We are happy to have your auto and home insurance with our office. Thanks for the kind words! "
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Debbie Bartz

October 15, 2022

5  out of  5
rating by Debbie Bartz
"Great team and remarkable service!"
We responded:
"Thanks Debbie, we appreciate your business!"
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Dee Williams

October 14, 2022

5  out of  5
rating by Dee Williams
"I have been with State farm for many years employees are always helpful and very pleasant to work with never had a problem they couldn't resolve. I highly recommend State farm Russ Ramsey to anyone."
We responded:
"Thank you for the kind words Dee! We are happy to help you with all your insurance needs!"
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Randal Musch

October 13, 2022

5  out of  5
rating by Randal Musch
"Russ went carefully through each of my policies, noting any changes or updates that we needed to make. Very enjoyable experience."
We responded:
"Thank you Randy, we are happy to have your insurance!"
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Brady Dambacher

October 13, 2022

5  out of  5
rating by Brady Dambacher
"My family has been with Russ for over 20 years and I have been very satisfied with the whole team when it comes to any type of communication! They are all always making sure you’re happy"
We responded:
"Thank you for trusting us to continue to carry your insurance! We are happy to have you in our office!"
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Kathleen Archer

October 13, 2022

5  out of  5
rating by Kathleen Archer
"They are awesome. Saved me 120 dollars from my old insurance to theirs and with better stuff. Love them, so caring and thoughtful."
We responded:
"We are happy to have your auto and home insurance with our office Kathy!"
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Courtney Lewis

October 11, 2022

5  out of  5
rating by Courtney Lewis
"Always professional and helpful!! We have learned so much from Russ, Tyler, and the rest of the team!! We feel safe with them in our corner!"
We responded:
"We're happy to hear that! Thanks for trusting us with your insurance needs!"
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Amanda Lanham

August 25, 2022

5  out of  5
rating by Amanda Lanham
"Been with them since I was 26 years old I will never change insurance companies they go way out of their way to help you they make you feel like you are family and I love that now I’m 53 years old"
We responded:
"We're always happy to help you out with your insurance, thanks Amanda!"