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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dena Flesner

September 15, 2026

5  out of  5
rating by Dena Flesner
"Russ runs a very efficient office. His staff work very well together to serve his clients. He truly cares about his clients and wants to get to know them."
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Bill Potter

August 29, 2026

5  out of  5
rating by Bill Potter
"This is the best, they answer all questions calling, text or email."
We responded:
"Hi Bill, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Springfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Russ Ramsey "
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Meredith Elfrink

August 27, 2026

5  out of  5
rating by Meredith Elfrink
"Great office with great customer service! Daphne is patient, kind, and willing to help answer any questions."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Springfield to know you had such a great experience with us. "
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Katie Batton

August 27, 2026

5  out of  5
rating by Katie Batton
"Love Daphne in this office! She is so helpful!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Russ Ramsey’s team. "
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Ed Weber

August 24, 2026

5  out of  5
rating by Ed Weber
"Everyone at Ramsey's office know their business. And normally can take care of my needs with one phone call."
We responded:
"Ed, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Russ Ramsey and Team "
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Charity White

August 18, 2026

5  out of  5
rating by Charity White
"Always helpful and pleasant to work with!"
We responded:
"Wow, thank you for the 5-star review, Charity! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Paul Kosco

July 31, 2026

5  out of  5
rating by Paul Kosco
"ALWAYS SO HELPFUL AND UNDERSTANDING."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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James Sullivan

July 30, 2026

5  out of  5
rating by James Sullivan
"We had extensive water damage to our kitchen floor and possibly more last weekend. I spoke with Russ on Monday around 10 a.m. and before noon he had Peerless at our home starting the water abatement process. The State Farm adjuster was here on Tuesday. I can't say enough about the personal service we have received from Russ Ramey! We have had insurance with him about 20 years and we are so glad to be with his agency at this difficult time."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Springfield. "
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Mike Chamness

July 29, 2026

5  out of  5
rating by Mike Chamness
"Russ and his team are very helpful and professional, especially when it comes to helping guide us through the process when our insurance needs change."
We responded:
"Hi Mike, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Springfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Russ Ramsey "
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Cindy Sommer

July 22, 2026

5  out of  5
rating by Cindy Sommer
"I've been with State Farm for 50 years. I've been with Russ Ramsey's office for 20. Russ has always gone above and beyond my expectations to assist me with my insurance needs as well as guidance for my financial future. I don't think I would have been able to retire without his help! Thank you, Russ!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Scott Reimers

July 15, 2026

5  out of  5
rating by Scott Reimers
"We cant say enough great things about Russ Ramsey! He has been our trusted State Farm agent for years and consistently goes above and beyond to provide exceptional customer service. Russ is incredibly organized, efficient, knowledgeable, and always easy to reach whenever we have a question or need advice.

He handles our life insurance, auto insurance, and investment accounts, including our IRA and Roth IRA, and we have complete confidence in his guidance. He takes the time to explain our options, never makes us feel rushed, and genuinely looks out for our family’s best interests.

It’s rare to find someone who combines professionalism with such a personal touch. If you’re looking for an agent who truly cares about his clients, we highly recommend Russ Ramsey. He’s earned our trust and our enthusiastic 5-star recommendation!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Springfield insurance team. "
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Rick Marteeny

June 26, 2026

5  out of  5
rating by Rick Marteeny
"I've known Russ for over 20 years now. He is a top quality insurance professional that goes above and beyond to meet your expectations. If you're looking for a great rate on car, home, business, or life insurance, give Russ and his team a call today. You'll be glad you did!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Russ Ramsey’s Team. "
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Kim Lewis

June 23, 2026

5  out of  5
rating by Kim Lewis
"Very helpful and professional"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bryant Kincaid

June 4, 2026

5  out of  5
rating by Bryant Kincaid
"Very kind staff, have known Russ my whole life. They work for you and will work as hard as possible to make sure you're done right! Brayden is amazing and very knowledgeable!"
We responded:
"Thank you so much for the 5-stars, Bryant! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Eamon Mahoney

June 3, 2026

5  out of  5
rating by Eamon Mahoney
"Working with Russ and his team has been a very positive experience. They are knowledgeable, professional, and take the time to make sure everything is clearly understood. The communication is excellent, and I always feel like my questions and concerns are taken seriously. I would highly recommend Russ and his office to anyone looking for reliable insurance service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Russ Ramsey’s Team. "
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Aaron Sample

June 3, 2026

5  out of  5
rating by Aaron Sample
"Great help from Daphne & the entire staff as always!"
We responded:
"Wow, thank you for the 5-star review, Aaron! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carol Laputz

May 23, 2026

5  out of  5
rating by Carol Laputz
"State Farm increased my monthly premium, which made me mad. I told my SF agent the I was upset..I searched elsewhere for insurance & fell in to the 'bait and switch' tactic by Progressive...luckily I backed out, had to 'eat humble pie' & apologize to State Farm, they had not cancelled my policy so all was good. They were kind & polite toward me and did not hold it against me for looking elsewhere for insurance. It is to be noted I have been client of State Farm for 46 years!!! Won't stray again.
Carol Laputz"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. "
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Ray

May 21, 2026

5  out of  5
rating by Ray
"Fast, friendly, and knowledgeable"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. "
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Heather Viele

May 21, 2026

5  out of  5
rating by Heather Viele
"Excellent service"
We responded:
"Thank you for your kind review of State Farm Agent Russ Ramsey’s Team. We appreciate it!"
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Sean Webb

May 14, 2026

5  out of  5
rating by Sean Webb
"Brayden was very helpful and fast at getting me the info I needed"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Russ Ramsey’s Team here in Springfield . "
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Craig Thacker

May 14, 2026

5  out of  5
rating by Craig Thacker
"Always great service!"
We responded:
"Thanks so much for the fantastic rating, Craig! We are so glad you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ryan Barham

May 6, 2026

5  out of  5
rating by Ryan Barham
"Daphne was extremely sociable and helped me with all my questions! Would strongly recommend to anyone in need of car insurance!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Missy Speaks

April 30, 2026

5  out of  5
rating by Missy Speaks
"RUSS IS GREAT TO WORK WITH ALWAYS FAST RESPONSE AND GREAT SERVICE WITH ALL OF OUR INSURANCE NEEDS FROM HOME TO LIFE!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Meganne Kontio

March 30, 2026

5  out of  5
rating by Meganne Kontio
"Always helpful and get things done quick!=ly!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Russ Ramsey’s Team! We deeply appreciate your kind words here in Springfield . "
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Christina Ramsey

March 18, 2026

5  out of  5
rating by Christina Ramsey
"Very detail oriented and willing to take the time necessary!"
We responded:
"Thank you for your kind review of State Farm Agent Russ Ramsey’s Team. We appreciate it!"